• A consultation will usually involve:
    • General medical and health history, antenatal care, birth experience
    • Breast and nipple assessment for conditions such as flat, inverted, or cracked nipples, blisters/abrasions, scar tissue from piercings or surgery, etc
    • Breastfeeding assessment including milk transfer to baby
    • Oral examination of infant to assess anatomy, any oral restrictions and suck
    • Assessment of baby well being, including output, behaviour, frequency of feeds
    • Feeding history and assessment including positioning of baby and attachment.
    • Development of a mutually agreed suitable feeding / management plan
    After the consultation, I provide:
    • Email with notes on your consultation
    • Personalised resources specific to your needs
    • Follow up text message check-in
    • 15 minute follow phone call if required for further support
    • Referral to additional care providers as agreed
    • Invoice / receipt
    • Breastfeeding Resources

    All resources provided are for educational purposes only, although every effort is made to provide accurate and up-to-date information.

    If you are concerned about your health, or that of your child, consult with your health care provider regarding the advisability of any opinions or recommendations considering your individual situation.

    Please follow my Facebook Page for other articles that may be of interest.

    If you have any additional questions, please call me on 0417 125 454 or email.

  • Because I want to ensure you and your baby get the support and unhurried time you need, I recommend allowing about 2 hours for our visit, although 90 minutes is usually enough. I’d rather not rush a family who needs extra support and time.

    When your breastfeeding concerns are complicated, we may need extra time: to troubleshoot whats happening and identify the possible causes, discuss the options available to you, develop a plan thats going to work with your family and prepare a summary with resources that you can refer to. Extra time means that we can develop a comprehensive plan that you can be confident in.

    I’ll let you know early in our appointment if I feel we will need more time and you can decide if that suits you. I may not be able to accommodate extension requests when I have another client after yours, or a family obligation to attend to.

  • My aim is to develop your self-sufficiency and confidence, to then continue independently.

    So most mothers find that 1 or 2 appointments are sufficient, although each feeding issue is unique and some more challenging than others. How many appointments you’ll need really depends on the type and complexity of issues you’re dealing with.

    I provide personalised consultations, so many families find that they are able to get the support they need in fewer appointments.

    After the initial consultation, you can decide if and when they would like a follow-up visit or call.

  • Sometimes all it takes to help a mother and baby get started with successful feeding is some basic support. For some families, basic breastfeeding support is not enough. And every health professional has their own approach.

    Even if you’ve already seen a lactation specialist, if you’re still dealing with challenges that are not resolving, then additional support is highly recommended! I will work with you to develop a plan that suits your current needs.

  • I provide in-home consultation or at The Birth House (in Geelong), depending on my bookings. Please call me on 0417 125 454 to enquire.

  • You can view my current fees on my Services page. Check with your insurance to see if you can be reimbursed; I will provide you with all the necessary forms.

  • After the consultation, I provide:

    • email with notes on your consultation
    • personalised resources specific to your needs
    • 2 weeks of email/text/secure messaging support included
    • referral to additional care providers as agreed
    • invoice / receipt

    In-person follow up visits may be booked at a discounted rate, and you can also purchase phone support. View my availability here or contact me for to schedule a follow up visit or phone call.

  • I am an International Board Certified Lactation Consultant (IBCLC) and Registered Nurse (RN). I am also a qualified (Cert IV) breastfeeding counsellor and educator with the Australian Breastfeeding Association.

  • I can help with your breastfeeding challenges at any age.

  • I can usually see you within a day to two. Please call on 0417 125 454 to check availability.

  • No, you don’t need a referral.

  • Geelong suburbs – included in consultation fee .
    $30 – to Lara, Teesdale, Bannockburn, Torquay, Barwon Heads, Ocean Grove, Clifton Springs.
    Please enquire for more distant areas.

  • Cash or direct debit.

  • An International Board Certified Lactation Consultant (IBCLC) is a health care professional who specialises in the management of breastfeeding and is certified by the International Board of Lactation Consultant Examiners®, Inc.

    IBCLCs empower parents to make their own decisions and use a problem solving approach to provide appropriate support, information, recommendations and referrals.

  • If you cancel your appointment within 24 hours without reasonable notification or cause, a cancellation fee may be applied.

  • I’m a member of your health care team, but am not your primary care provider.

    Any urgent concerns or medical health advice should be discussed with your General Practitioner or other healthcare provider.

    A consultation may require assessment or hands-on assistance. I will ask permission at the time if needed.

    I will collect relevant information during your consultation.

    If a referral to other health professionals or specialist is required for your breastfeeding needs, and agreed to by you, I will send the required information. If you object to me collecting and sharing information as agreed, please inform me immediately.

    I will maintain confidentiality of all clients I see, and will not disclose or confirm that you have utilised services from Geelong Breastfeeding Support without your permission and will store your information appropriately.

  • The Australian Breastfeeding Association has many free resources, including where to rent a breast pump, how to prepare to return to work, and general breastfeeding resources.

    Kellymom has the most up-to-date resources on breastfeeding and infant development, all evidence-based and reliable.

    YouTube videos on latch and positioning by Nancy Mohrbacher

    Postpartum Depression and Breastfeeding Challenges: The Connection

Any other questions?

Please call Susanne on 0417125454 to discuss.


Call Susanne on 0417125454 to discuss your concerns.